How to Handle People

How to Win Friends and Influence People
( Guidelines from Dale Carnegie's " How to win friends and influence people" )
Fundamental Techniques in Handling People
Don't criticize, condemn or complain.
Give honest and sincere appreciation.
Arouse in the other person an eager want.

Fundamental Techniques in Handling People
"Don't criticize, condemn or complain."
"Give honest and sincere appreciation."
"Arouse in the other person an eager want."

Six Ways to Make People Like You
"Become genuinely interested in other people."
"Smile."
"Remember that a man's name is to him the sweetest and most important sound in any language."
"Be a good listener. Encourage others to talk about themselves."
"Talk in the terms of the other man's interest."
"Make the other person feel important and do it sincerely."

Twelve Ways to Win People to Your Way of Thinking
"Avoid arguments."
"Show respect for the other person's opinions. Never tell someone they are wrong."
"If you're wrong, admit it quickly and emphatically."
"Begin in a friendly way."
"Start with questions the other person will answer yes to."
"Let the other person do the talking."
"Let the other person feel the idea is his/hers."
"Try honestly to see things from the other person's point of view."
"Sympathize with the other person."
"Appeal to noble motives."
"Dramatize your ideas."
"Throw down a challenge."

Nine Ways to Change People Without Giving Offense or Arousing Resentment
"Begin with praise and honest appreciation."
"Call attention to other people's mistakes indirectly."
"Talk about your own mistakes first."
"Ask questions instead of giving direct orders."
"Let the other person save face."
"Praise every improvement."
"Give them a fine reputation to live up to."
"Encourage them by making their faults seem easy to correct."
"Make the other person happy about doing what you suggest

How to Stop Worrying and Start Living
( Guidelines from Dale Carnegie's "How to stop worrying and start living" )
Fundamental facts you should know about worry

If you want to avoid worry, do what Sir William Osler did: Live in "day-tight compartments." Don't stew about the futures. Just live each day u ntil bedtime.
The next time Trouble--with a Capital T--backs you up in a corner, try the magic formula of Willis H. Carrier:

Ask yourself, "What is the worst that can possibly happen if I can't solve my problem?
Prepare yourself mentally to accept the worst--if necessary.
Then calmly try to improve upon the worst--which you have already mentally agreed to accept.
Remind yourself of the exorbitant price you can pay for worry in terms of your health. "Those who do not know how to fight worry die young."

Basic techniques in analyzing worry
Get the facts. Remember that Dean Hawkes of

Columbia University said that "half the worry in the world is caused by people trying to make decisions before they have sufficient knowledge on which to base a decision."
After carefully weighing all the facts, come to a decision.
Once a decision is carefully reached, act! Get busy carrying out your decision--and dismiss all anxiety about the outcome.
When you, or any of your associates, are tempted to worry about a problem, write out and answer the following questions:
What is the problem?
What is the cause of the problem?
What are all possible solutions?
What is the best solution?
How to break the worry habit before it breaks you
Crowd worry out of your mind by keeping busy. Plenty of action is one of the best therapies ever devised for curing "wibber gibbers."
Don't fuss about trifles. Don't permit little things--the mere termites of life--to ruin your happines.
Use the law of averages to outlaw your worries. Ask yourself: "What are the odds against this thing's happening at all?"
Co-operate with the inevitable. If you know a circumstance is beyond your power to change or revise, say to yourself: "It is so; it cannot be otherwise."
Put a "stop-less" order on your worries. Decide just how much anxiety a thing may be worth--and refuse to give it anymore.
Let the past bury its dead. Don't saw sawdust.
Seven ways to cultivate a mental attitude that will bring you peace and happiness
Let's fill our minds with thoughts of peace, courage, health, and hope, for "our life is what our thoughts make it."

Fundamentals of Effective Speaking

1. Acquiring the Basic Skills
Take heart from the experience of others
Keep your goal before you
Predetermine your mind to success
Seize every opportunity to practice

2. Developing Confidence
Get the facts about fear of speaking in public
Prepare in the proper way
Predetermine your mind to success
Act confident

3. Speaking Effectively the Quick and Easy Way
Speaking about something you have earned the right to talk about through experience or study
Be sure you are excited about your subject
Be eager to share your talk with your listeners
Speech, Speaker, and Audience

4. Earning the Right to Talk
Limit your subject
Develop reserve power
Fill your talk with illustrations and examples
Use concrete, familiar words that create pictures

5. Vitalizing the Talk
Choose subjects you are earnest about
Relive the Feelings you have about your topic
Act in earnest

6. Sharing the Talk with the Audience
Talk in terms of your listeners' interests
Give honest, sincere appreciation
Identify yourself with the audience
Make your audience a partner in your talk
Play yourself down
The Purpose of Prepared and Impromptu Talks

7. Making the Short Talk to Get Action
Give your example, an incident from your life
State your point, what you want the audience to do
Give the reason or benefit the audience may expect

8. Making the Talk to Inform
Restrict your subject to fit the time at your disposal
Arrange your ideas in sequence
Enumerate your points as you make them
Compare the strange with the familiar
Use visual aids

9. Making the Talk to Convince
Win confidence by deserving it
Get a Yes-response
Speakin with contagious enthusiasm
Show respect and affection for your audience
Begin in a friendly way

10. Making Impromptu Talks
Practice impromptu speaking
Be mentally ready to speak impromptu
Get into an example immediately
Speak with animation and force
Use the principle of the Here and the Now
Don't talk impromptu--Give an impromptu talk
The Art of Communicating

11. Delivering the Talk
Crash through your shell of self-consciousness
Don't try to imitate others--Be yourself
Converse with your audience
Put your heart into your speaking
Practice making your voice strong and flexible
The Challenge of Effective Speaking

12. Introducing Speakers, Presenting and Accepting Awards
Thoroughly prepare what you are going to say
Follow the T-I-S Formula
Be enthusiastic
Thoroughly prepare the talk of presentation
Express your sincere feelings in the talk of acceptance

13. Organizing the Longer Talk
Get attention immediately
Avoid getting unfavorable attention
Support your main ideas
Appeal for action

14. Applying What You Have Learned
Use specific detail in everyday conversation
Use effective speaking techniques in your job
Seek Opportunities to speak in public
You must persist
Keep the certainty of reward before you
( Courtesy: http://www.westegg.com/unmaintained/carnegie/easy-speaking.html )
Don't Grow Old - Grow Up!
( Guidelines from Dorothy Carnegie's book )
The first step toward maturity - Responsibility
Don't kick the Chair. Be willing to account for yourself; don't blame others.
Damn the Handicaps! - Full Speed Ahead. Don't make a handicap an excuse for failure.
Five Ways to Ditch Disaster:
Accept the inevitable; give time a chance.
Take action against trouble.
Concentrate on helping others.
Use all of life while you have it.
Count your blessings.<>

Analyze Before You Act.
Two Wonderful Words that Changed a Life. When the time for action arrives, don't hesitate.
Three great rules for mental health: Know yourself, Like yourself, Be yourself
There's Only One Like You Learn to know yourself by:
Cultivating moments of solitude.
Breaking through the habit barrier.
Developing excitement and enthusiasm.
Conformity: Refuge of the Frightened. Be yourself by developing your own convictions and standards; then have the courage to live with them.
Why is a Bore? Develop inner resources to avoid boring yourself and others.
The Maturing Mind: Adventure in Adult Living. Develop your mind through intellectual activity.
Marriage is for grownups
How to Get Along with Women. Here are seven ways:
Give her appreciation.
Be generous and considerate.
Keep yourself attractive.
Understand a woman's work.
Be dependable.
Share her interests.
Love her.
Father Come Home. Children need fathers too.
How to Get Along with Men. Here are seven ways:
Be good-natured.
Be a good companion.
Be a good listener.
Be adaptable.
Be efficient, not officious.
Be yourself.
Be glad you're a woman.
The Rediscovery of Love. We must develop a more mature concept of love.
Maturity and making friends
Loneliness: The Great American Disease.
People are Wonderful. Learn to appreciate them.
Why Should People Like You? They will like you if you like them and develop qualities of warmth that attract others.
How old are you?
If You're Afraid of Growing Old, Read This. Learn some of the facts about aging.
How to Live to be 100 and Like it. To live longer, develop attitudes that promote health of mind.
Don't Let the Rocking Chair Get You. Work as long as you can.
Maturity of spirit
The Court of Last Appeal. When all else fails, try God.
The Food of the Spirit. Our spirit is nourished through prayer.